Universal's Hard Rock Hotel FAQs

The room is set up with 2 Queen Beds and sleeps up to 5 guests in 542 sq. ft. Families and groups of friends get plenty of space. A rollaway or extra bed is available for a surcharge , and a free crib can be provided for little ones. Connecting rooms are also available if your party is larger.

Your stay includes complimentary Universal Express Unlimited ride access at Universal Studios Florida and Islands of Adventure, plus Early Park Admission one hour before general entry with valid theme park admission. Express Unlimited and the Connector Shuttle are not valid at Volcano Bay or Epic Universe . Free Wi-Fi is also included in the room.

The room has a private bathroom with a shower/bathtub combination . It comes with towels, a hair dryer and complimentary toiletries. Wheelchair accessibility and accessibility features are available where needed, so tell the hotel what you need when booking.

You will find a 32-inch flat-screen TV with cable channels, pay movies and closed captioning, plus an iPod dock. There is a coffee/tea maker and a mini-fridge , and a microwave is available on request. Room service runs 24 hours . The room also has air conditioning, an alarm clock, a desk, an iron and ironing board, and free daily newspapers. Housekeeping is daily, with turndown service and in-room massage on request.

Universal's Hard Rock Hotel is the closest on-site resort to Universal Studios Florida and Islands of Adventure , about a 15-minute walk. Universal Studios Florida is roughly 0.3 miles away. Islands of Adventure and CityWalk are about 0.6 miles away. Complimentary water taxi and shuttle buses are also provided, with buses arriving roughly every 30 minutes. A dedicated shuttle runs to Volcano Bay, about 1.09 miles away.

Breakfast is not included . Cooked-to-order breakfast is available daily from 7:00 AM to 11:00 AM for a surcharge, and room service is available around the clock. On site you will find The Kitchen for American comfort food, The Palm steakhouse, Velvet Bar for cocktails and live music, and the poolside BeachClub . Emack & Bolio's Marketplace serves ice cream, coffee and grab-and-go items from 6:00 AM.

Yes. The hotel is family-friendly, and children of all ages are welcome . The 2 Queen Beds layout, free crib option and connecting rooms suit family travel. The 12,000-square-foot heated pool has a 260-foot twisting water slide, a sand beach, two hot tubs and a sand volleyball court, and is open 8am to 11pm daily. The pool has a family atmosphere by day and is more of an adult hangout in the evening. The complimentary body rock Fitness Center is available to guests.

Check-in is at 4:00 PM and check-out is at 11:00 AM . If you arrive before your room is ready, you are usually given a key for Express Pass use in the parks while you wait. The minimum age to check in is 21 , with an exception for active military ID holders aged 17 and over. A photo ID and a credit card, debit card or cash deposit are needed for incidentals. The hotel is 100% non-smoking. Overnight parking is $36 plus tax for self-parking or $45 plus tax for valet per vehicle per night.

The hotel does not offer a complimentary airport shuttle . Orlando International Airport (MCO) is roughly 13 miles away. Universal's SuperStar Shuttle takes about 30 minutes, with pickup at the Level 1 Hotel Transportation Desk. Uber or Lyft usually takes about 20–30 minutes depending on traffic.

This 429 sq. ft. room has one king bed with premium bedding and is set up to sleep up to 4 guests . A rollaway or extra bed can be added for a surcharge, and a free crib is available for little ones, so it works for a couple or a small family.

Yes. The hotel welcomes children of all ages, and up to 3-4 kids can stay free in existing bedding with a parent. This room offers a free crib, a rollaway option for a surcharge and connecting rooms for groups wanting adjoining space. Note that at least one guest per room must be 21 or older (active military ID holders aged 17 and up may check in).

Your stay includes Universal Express Unlimited ride access at Universal Studios Florida and Islands of Adventure, plus Early Park Admission one hour before general entry with valid theme park admission. Express Unlimited and the Universal Connector Shuttle are not valid at Volcano Bay or Epic Universe. Free WiFi and complimentary shuttle and water taxi transportation are also part of the stay.

Universal's Hard Rock Hotel is about 0.3 miles from Universal Studios Florida and about 0.6 miles from Islands of Adventure and CityWalk, roughly a 15-minute walk to the parks. Complimentary water taxis and shuttle buses are also available, and a dedicated shuttle runs to Volcano Bay, about 1.09 miles away.

The private bathroom has a shower/bathtub combination , towels, free toiletries and a hair dryer. The room is also described as accessible, with closed-captioned TV and wheelchair accessibility features.

The room has a 32-inch flat-screen TV with cable channels and pay movies, an iPod dock, a coffee/tea maker , a mini-fridge, a desk, a dining area, an iron and ironing board and free WiFi. A microwave is available on request. Turndown service , daily housekeeping, free daily newspapers and in-room massage are also on offer.

Check-in is at 4:00 PM and check-out at 11:00 AM . You'll need a photo ID and a credit card, debit card or cash deposit for incidentals. If you arrive before your room is ready, you're usually given a key that works for Express Pass use in the parks. There is no complimentary airport shuttle from Orlando International Airport (about 13 miles away). Overnight self-parking is $36 plus tax and valet is $45 plus tax per night.

The hotel has a 12,000-square-foot heated pool with a 260-foot twisting slide, a sand beach, two hot tubs and a sand volleyball court, open 8am to 11pm daily. The hotel is 100% non-smoking . Cancellations inside 5 days of arrival incur a one-night penalty plus tax.

The Club Room measures 375 sq. ft. and is set up for up to 4 guests around 1 King Bed dressed in premium bedding. A rollaway/extra bed is available for a surcharge and a free crib can be added for little ones. Connecting rooms are available if your group is larger.

Club Room guests receive Hard Rock Club lounge access and complimentary Universal Express Unlimited ride access at Universal Studios Florida and Islands of Adventure. They also get Early Park Admission one hour before general entry with valid theme park admission. Express Unlimited is not valid at Volcano Bay or Epic Universe. Free WiFi, 24-hour room service, daily housekeeping and free daily newspapers are part of the stay as well.

It is a private bathroom with a shower/bathtub combination , so you can choose a quick shower or a soak after a long park day. Towels, free toiletries and a hair dryer are provided.

The room has a 32-inch flat-screen TV with cable channels, closed captioning and pay movies, plus an iPod dock . You also get a coffee/tea maker , a mini-fridge and a microwave on request. There is a desk, air conditioning, an alarm clock and turndown service . In-room massage is available on request.

Hard Rock Hotel is a family-friendly hotel, and the Club Room's 1 King Bed suits couples or parents travelling with children. A free crib, a rollaway for a surcharge and connecting rooms add flexibility. Note that the minimum age to check in is 21 , or 17 with an active Military ID, and each room needs at least one guest over that age.

Hard Rock Hotel is the closest on-site resort to Universal Studios Florida , about 0.3 miles away, and about 0.6 miles from Islands of Adventure and CityWalk. That is roughly a 15-minute walk . Complimentary water taxis and shuttle buses also run to the parks and CityWalk, and a dedicated shuttle serves Volcano Bay.

Check-in is at 4:00 PM and check-out at 11:00 AM . You'll need a photo ID and a credit card, debit card or cash deposit for incidentals. Overnight self-parking is $36 plus tax per night and valet is $45 plus tax . The hotel has no complimentary airport shuttle, but Uber/Lyft from Orlando International Airport typically takes about 20–30 minutes.

Hard Rock Hotel is a 100% non-smoking property . Its Unleashed Pet Program is limited to non-smoking Garden View rooms, so Club rooms do not take part in the pet program .

The Club Room at Universal's Hard Rock Hotel has 2 Queen Beds and sleeps up to 5 guests in 375 sq. ft. The beds come with premium bedding and fresh sheets. A rollaway/extra bed is available for a surcharge, and a free crib can be provided for little ones.

The room is bright, with natural light and a resort view . It is styled with contemporary, rock-inspired touches that fit the hotel's mission-revival look.

Club Room guests get club lounge access and Universal Express Unlimited ride access at Universal Studios Florida and Islands of Adventure. Stays also include Early Park Admission one hour before general entry, with valid theme park admission. Complimentary water taxi and shuttle bus transportation runs to the parks and CityWalk. Express Unlimited and the Universal Connector Shuttle are not valid at Volcano Bay or Epic Universe .

The private bathroom has a shower/tub combination , towels, free toiletries and a hair dryer. Daily housekeeping and turndown service keep the room fresh.

Yes. With two Queen beds, space for five, connecting rooms available and a free crib , it suits families and small groups. The hotel is family-friendly, and up to 3-4 kids can stay free in existing bedding with a parent. Every booking needs at least one guest aged 21 or over . Active military guests aged 17 or over may also check in.

The room has a 32-inch flat-screen TV with cable channels and pay movies, plus an iPod dock. It also has a coffee/tea maker , a mini-fridge and a microwave on request. Free WiFi , a desk, free daily newspapers and 24-hour room service are included.

The room is wheelchair accessible and has a closed-captioned TV , so it works for guests who need those features.

Universal's Hard Rock Hotel is the closest on-site resort to Universal Studios Florida and Islands of Adventure, about a 15-minute walk. Universal Studios Florida is roughly 0.3 miles away. Islands of Adventure and CityWalk are about 0.6 miles away. Complimentary water taxis and shuttle buses are also available, and a dedicated shuttle runs to Volcano Bay.

Breakfast is not included , but cooked-to-order breakfast is served daily. On site you'll find The Kitchen for American comfort food, The Palm steakhouse and the poolside BeachClub . Emack & Bolio's Marketplace offers coffee and grab-and-go items from 6 am. Velvet Bar in the lobby has live music or DJs nightly from 8 to 11 pm and stays open until 2 am. Light sleepers may want to bear that in mind.

Club rooms do not take part in the pet program , so pets are not accepted in this category. Check-in is at 4:00 PM and check-out at 11:00 AM . You'll need a photo ID and a credit card for incidentals. Overnight parking is $36 plus tax for self-parking or $45 plus tax for valet. The hotel is 100% non-smoking.

This 800 sq. ft. two-bedroom suite sleeps five guests . The beds are 1 king bed, 2 twin beds and 1 twin sofa bed, spread across two bedrooms. A rollaway or extra bed can be added for a surcharge, and connecting rooms are available if your group is larger.

Yes, it is built for families and small groups . The two bedrooms give parents and children separate sleeping space, and a free crib can be requested for infants. The hotel welcomes children of all ages, and kids can stay free in existing bedding with a parent. The dining area, mini-fridge and desk are useful on a longer stay.

The suite has a private bathroom with a shower/bathtub combination . It comes with free toiletries, towels and a hair dryer, and daily housekeeping and turndown service keep it refreshed.

Your stay includes Universal Express Unlimited ride access at Universal Studios Florida and Islands of Adventure. You also get Early Park Admission one hour before general entry with valid theme park admission. Complimentary shuttle bus and water taxi transportation serves the parks and CityWalk. Express Unlimited and the water taxi do not apply at Volcano Bay or Epic Universe, but a dedicated shuttle runs to Volcano Bay.

It is the closest on-site resort to the two main parks. Universal Studios Florida is about 0.3 miles away, and Islands of Adventure and CityWalk are each about 0.6 miles . Walking takes roughly 15 minutes, and the water taxi and shuttle buses are also free. Volcano Bay is about 1.09 miles away.

The 12,000-square-foot heated pool has an underwater sound system, a 260-foot twisting slide, a sand beach, two hot tubs and a sand volleyball court. It is open 8am to 11pm. Dining includes The Kitchen for American comfort food, The Palm steakhouse, Velvet Bar and the poolside BeachClub . 24-hour room service means you can eat in the suite too. The body rock Fitness Center is complimentary for guests.

Breakfast is not included. Cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM for a surcharge. Emack & Bolio's Marketplace serves Starbucks coffee and grab-and-go items from 6:00 am to 10:00 pm. The suite's mini-fridge and coffee/tea maker also help with an easy morning.

Check-in is at 4:00 PM and check-out at 11:00 AM. A guest aged 21 or over must be in each room, with a major credit card and photo ID (active military guests aged 17 and over can check in). If your room isn't ready, you are usually given a key to use for Express Pass in the parks. Overnight self-parking is $36 plus tax per night and valet is $45 plus tax. The hotel has no complimentary airport shuttle, but Universal's SuperStar Shuttle from Orlando International Airport (MCO) takes about 30 minutes, and rideshare takes roughly 20–30 minutes.

Universal's Hard Rock Hotel is a 100% non-smoking property . Cancellations inside 5 days before arrival incur a one-night hotel penalty plus tax, and no-shows are charged the same.

The suite has large windows with a garden view that bring in plenty of natural light. The view from a specific room can vary, so if a particular outlook matters to you, mention it when you book.

The suite has 1 king bed with premium bedding and is designed for up to 4 guests . A rollaway/extra bed can be added for a surcharge, and a free crib is available for little ones.

Yes. At 640 sq. ft. , the bedroom is complemented by a separate living and dining area , plus an in-room desk, so you can spread out, eat in or get some work done. Connecting rooms are available if your group needs more space.

The suite has a private bathroom with a shower/bathtub combination , free toiletries, towels and a hair dryer. The tub makes it practical for families with younger children.

Guests receive complimentary Universal Express Unlimited ride access at Universal Studios Florida and Islands of Adventure, plus Early Park Admission one hour before general entry with valid theme park admission. Free shuttle buses and water taxi service are also included. Express Unlimited and the water taxi do not apply at Volcano Bay, which has its own dedicated shuttle route.

You'll find a 32-inch flat-screen TV with cable channels and pay movies, an iPod dock, free WiFi , a coffee/tea maker and a mini-fridge. A microwave is available on request. 24-hour room service , daily housekeeping, turndown service, an iron and ironing board and free daily newspapers round it out.

The hotel is family-friendly, and this suite suits it well: a separate living and dining area, a free crib, optional rollaway bed and connecting rooms. Couples get a calmer space to unwind and a king bed. Note that the minimum age to check in is 21 , or 17 with an active Military ID, and each room needs at least one guest over that age.

The hotel is at 5800 Universal Boulevard. Universal Studios Florida is about 0.3 miles away , and Islands of Adventure and CityWalk are about 0.6 miles away, roughly a 15-minute walk. On site you'll find the 12,000-square-foot heated pool with a 260-foot slide, open 8am to 11pm, plus The Kitchen, The Palm steakhouse, Velvet Bar and the poolside BeachClub.

Breakfast is not included . Cooked-to-order breakfast is available daily from 7:00 AM to 11:00 AM for a surcharge, and The Kitchen and Emack & Bolio's Marketplace also serve morning meals. Overnight self-parking is $36 plus tax per night (valet $45 plus tax). Check-in is at 4:00 PM and check-out at 11:00 AM. A photo ID and a credit card are needed at check-in, and early arrivals are usually given a key for Express Pass use in the parks while the room is prepared. The hotel is 100% non-smoking.

The suite description includes wheelchair accessibility and a closed-captioned TV , designed for an easy stay for all visitors.

The room is bright with natural light, and many rooms offer pleasant resort views . The exact outlook varies from room to room, so if a particular view matters to you, mention it when you book and the hotel will do its best to accommodate it.

The room has 2 Queen Beds with premium bedding and sleeps up to 5 guests in 365 sq. ft. An extra rollaway bed can be added for a surcharge, and a free crib is available for families travelling with an infant.

It is a private bathroom with a shower/bathtub combination , stocked with towels, free toiletries and a hair dryer. The tub-and-shower setup is convenient for families with younger children.

Your stay includes Universal Express Unlimited at Universal Studios Florida and Islands of Adventure, plus Early Park Admission one hour before general entry with valid theme park admission. Complimentary water taxi and shuttle bus transportation is also included, and WiFi in the room is free. Express Unlimited, the Universal Connector Shuttle and the water taxi are not valid at Volcano Bay or Epic Universe, although a designated shuttle does run to Volcano Bay.

Yes. With two queen beds, space for five guests , a free crib, rollaway availability and connecting rooms for larger parties, it works well for families. Children of all ages are welcome, and up to 3-4 kids can stay free in existing bedding with a parent. Guests booking must be 21 or older, though active military guests aged 17 and over can check in with a valid Military ID.

Expect a 32-inch flat-screen TV with cable channels, closed captioning and pay movies, an iPod dock, a coffee/tea maker, a mini-fridge, a safe, a desk, and an iron and ironing board. A microwave is available on request. Daily housekeeping and turndown service are provided, and 24-hour room service is available. Accessible and wheelchair-accessible options are offered.

The hotel is the closest on-site resort to Universal Studios Florida and Islands of Adventure , about 0.3 miles from Universal Studios Florida and about 0.6 miles from Islands of Adventure and CityWalk, roughly a 15-minute walk. Complimentary water taxis and shuttle buses are also available. Volcano Bay is about 1.09 miles away.

The hotel has a 12,000-square-foot heated pool with a 260-foot twisting water slide, a sand beach, two hot tubs and a sand volleyball court, open 8am to 11pm daily. BeachClub serves food and drinks poolside. Guests can also dine at The Kitchen or The Palm steakhouse, enjoy live music at Velvet Bar, and use the complimentary body rock Fitness Center.

Breakfast is not included . Cooked-to-order breakfast is available daily from 7:00 AM to 11:00 AM for a surcharge, and Emack & Bolio's Marketplace offers coffee and grab-and-go items. Overnight self-parking is $36 plus tax per night and valet is $45 plus tax. There is no complimentary airport shuttle from Orlando International Airport, which is roughly 13 miles away. Check-in is at 4:00 PM and check-out at 11:00 AM.

This room faces tranquil garden views rather than a pool or parking outlook, which makes for a calm, restful setting after a long day in the parks. It is a one-bedroom room with climate-controlled comfort and premium bedding.

The room has 2 Queen Beds and sleeps up to 5 guests . A rollaway or extra bed can be added for a surcharge, and a free crib is available for little ones, so it works well for a family of four or five.

Yes. The room is designed with wheelchair accessibility and has a closed-captioned TV. The private bathroom has a shower/bathtub combination, towels, free toiletries and a hair dryer. If you need particular accessibility features, mention them when you book so the hotel can match you to the right room.

A private bathroom with a shower/bathtub combination , fresh towels, free toiletries and a hair dryer. The tub makes bath time easy for younger children.

The rate includes Universal Express Unlimited ride access at Universal Studios Florida and Islands of Adventure, plus Early Park Admission one hour before general entry with valid theme park admission (restrictions apply). You also get complimentary water taxi and shuttle bus transportation to the parks and CityWalk, and free in-room WiFi. Express and the Universal shuttle and water taxi do not extend to Volcano Bay or Epic Universe.

It suits families best : two Queen beds, space for a rollaway, a free crib, and connecting rooms available for larger groups. The hotel welcomes children of all ages, and its 12,000-square-foot heated pool has a 260-foot twisting water slide, a sand beach and an underwater sound system. Couples will find it comfortable too, with 24-hour room service, a mini-fridge and a coffee/tea maker.

Universal's Hard Rock Hotel is about 0.3 miles from Universal Studios Florida and about 0.6 miles from Islands of Adventure and CityWalk, roughly a 15-minute walk, with water taxis and shuttle buses as alternatives. On site you will find The Kitchen, The Palm steakhouse, Velvet Bar, the poolside Beachclub and Emack & Bolio's Marketplace.

The minimum check-in age is 21 (active military with ID can check in from 17), and a photo ID and credit card are needed at check-in. Check-in is at 4:00 PM and check-out at 11:00 AM. Breakfast is not included , though cooked-to-order breakfast is available daily from 7:00 AM for a surcharge. Overnight self-parking is $36 plus tax per night, and the hotel is 100% non-smoking.

The hotel does not offer a complimentary airport shuttle. Orlando International Airport (MCO) is roughly 13 miles away, about a 20–30 minute ride by Uber or Lyft . Universal's SuperStar Shuttle from MCO takes about 30 minutes, with pickup at the Level 1 Hotel Transportation Desk.

The room sleeps up to 5 guests and is set up with 2 Queen Beds dressed in premium bedding. A rollaway or extra bed can be added for a surcharge, and a free crib can be provided, which helps families with a baby or an extra traveler.

It is a private accessible bathroom with a shower and bathtub combination , plus a hair dryer, free toiletries and towels.

This rate includes Universal Express Unlimited ride access at Universal Studios Florida and Islands of Adventure, and Early Park Admission one hour before general entry with valid theme park admission. You also get free WiFi and complimentary shuttle bus and water taxi transportation around the resort.

No. Express benefits are not valid at Volcano Bay or Epic Universe , and the water taxi does not go to those destinations. A dedicated shuttle does run from the hotel to Volcano Bay.

Universal's Hard Rock Hotel is the closest on-site resort to Universal Studios Florida and Islands of Adventure , about a 15-minute walk. Universal Studios Florida is about 0.3 miles away, and Islands of Adventure and CityWalk are about 0.6 miles away. Complimentary shuttle buses run roughly every 30 minutes, and a water taxi serves CityWalk.

Yes, connecting rooms are available on request , which suits larger families or groups travelling together. Requests depend on availability.

Check-in is at 4:00 PM and check-out at 11:00 AM. The minimum age to check in is 21 (active military with ID from age 17), and a photo ID and credit card are needed. Overnight self-parking is $36 plus tax per night and valet is $45 plus tax. The hotel does not offer a complimentary airport shuttle.

No. The Unleashed Pet Program is limited to non-smoking Garden View rooms , and Club rooms do not take part. The hotel is also 100% non-smoking.

This room overlooks the hotel's 12,000-square-foot heated pool , which has an underwater sound system, a 260-foot twisting water slide, a sand beach, two hot tubs and a sand volleyball court. The pool is open 8am to 11pm daily , with a family atmosphere by day and a livelier hangout feel in the evening.

The 365 sq. ft. room has 2 Queen Beds with premium bedding and is designed to sleep up to 5 guests . A rollaway/extra bed is available for a surcharge, and a free crib can be provided for little ones.

The room has a private bathroom with a shower/bathtub combination , plus towels, free toiletries and a hair dryer. That makes it practical for families who want a bath for children as well as a quick shower after a day in the parks.

Your stay includes Universal Express Unlimited at Universal Studios Florida and Islands of Adventure, and Early Park Admission one hour before general entry with valid theme park admission. You also get complimentary water taxi and shuttle bus transportation to the parks and CityWalk. Express Unlimited and the water taxi do not extend to Volcano Bay or Epic Universe.

Yes. Universal's Hard Rock Hotel welcomes children of all ages, and up to three or four kids can stay free in existing bedding with a parent. With two queen beds, a free crib on request and connecting rooms available , it works well for larger parties. At least one guest per room must be 21 or older (active military ID holders aged 17 and up may also check in).

Universal Studios Florida is about 0.3 miles away, with Islands of Adventure and CityWalk about 0.6 miles, and the walk to the parks takes around 15 minutes. On site you'll find The Kitchen, The Palm steakhouse, Velvet Bar, the poolside BeachClub and Emack & Bolio's Marketplace for ice cream and Starbucks coffee. Shuttle buses and the water taxi are also free.

Breakfast is not included in the room rate. Cooked-to-order breakfast is available daily from 7:00 AM to 11:00 AM for a surcharge, Emack & Bolio's Marketplace opens at 6:00 AM for grab-and-go, and 24-hour room service is available. Your mini-fridge, coffee/tea maker and a microwave on request cover snacks and early mornings.

Check-in is at 4:00 PM and check-out at 11:00 AM . Guests arriving early are usually given a key for Express Pass use in the parks while the room is prepared. Overnight self-parking is $36 plus tax per vehicle per night and valet is $45 plus tax. There is no complimentary airport shuttle from Orlando International Airport, about 13 miles away. The hotel is 100% non-smoking, and pets are limited to Garden View rooms, so this room does not take them.

This room faces the garden side of the resort grounds , giving a calmer outlook than you would get looking toward busier areas of the property. It is a good fit if you want a relaxed place to return to after a day in the parks.

The room has 2 Queen Beds and is set up for up to 5 guests . A rollaway/extra bed can be added for a surcharge, and a crib is provided free of charge for little ones.

The room measures 377 sq. ft. It has premium bedding, a desk, air conditioning and a private bathroom, so it works well as a base for a family heading out to the parks each day.

The private bathroom has a shower/bathtub combination , free toiletries, a hair dryer and towels. The tub is handy for bathing younger children after a day at the parks.

Your stay includes complimentary Universal Express Unlimited at Universal Studios Florida and Islands of Adventure, plus Early Park Admission one hour before general entry with valid theme park admission. You also get free shuttle bus and water taxi transportation around the resort. Express is not valid at Volcano Bay or Epic Universe, and breakfast is not included.

Yes. The hotel welcomes children of all ages, and up to 3-4 kids can stay free in existing bedding with a parent. The room's two Queen beds, free crib, optional rollaway bed, mini-fridge and 24-hour room service all help families. Connecting rooms are available where possible if you are travelling with a larger group.

Pet-friendly rooms at Universal's Hard Rock Hotel are limited to non-smoking Garden View rooms , so this category is one of the few that works for the Unleashed Pet Program. Up to two pets of 50 lb or less are allowed per room, and you must present a veterinary health certificate dated within 10 days of arrival at check-in. A pet fee applies, and pets are not allowed in the pool, lounge or restaurant areas.

Universal Studios Florida is about 0.3 miles away, and Islands of Adventure and CityWalk are each about 0.6 miles. The hotel is within roughly a 15-minute walk of the two parks. On site you will find The Kitchen, The Palm steakhouse, Velvet Bar, the poolside BeachClub and Emack & Bolio's Marketplace. The 12,000-square-foot heated pool has a 260-foot twisting slide and is open 8am to 11pm daily.

Check-in is at 4:00 PM and check-out is at 11:00 AM . Guests must be at least 21 to check in, with a photo ID and a credit card, debit card or cash deposit for incidentals. Active military ID holders aged 17 and over can also check in. If your room is not ready when you arrive, you are usually given a key to use for Express access in the parks while you wait.